Gold Standards & Key Themes

Our Vision:

Aarunya Nature Resort is a place that embodies the meaning of Excellence. A guest stay with us is based on the highest standards of service, comfort and vocational reward where anything short of EXCELLENT is unacceptable.

We promise to provide personalized and anticipatory service that is non-intrusive, yet attentive, ensuring our guests have a memorable and experiential stay.

A stay at Aarunya should leave a guest with fulfilled service standards, amazing memories of not just the location and its surrounding, but most importantly the people that assisted in making a truly memorable holiday possible.

Motto:

We are an exceptional team of unique, warm hearted, enthusiastic, creative, and skilled individuals, willing to continually learn and develop, ultimately striving to make an exceptional experience and long lasting impression on our guests and fellow colleagues.

Service Goals:

• A thorough understanding of our guest’s background prior to arrival that ensures a personalized service during their stay.
• Embody true Sri Lankan hospitality when welcoming a guest.
• Anticipate guest needs, and go above and beyond the nature of position, to ensure an EXCELLENT experience at all times.
• Be more than just a number but rather a name in our guests memory, with our hospitality reaching beyond departure.

The Three Steps of Service:

• A warm and sincere greeting, using the guest’s name.
• Anticipation and fulfillment of each guest’s needs.
• A fond farewell, giving a warm goodbye, and using the guest’s name.

Employee Standards and Values:

• We are always engaged.
• We project professionalism at all times.
• We are anticipatory in our service.
• We work together as a team towards achieving the founders’ vision.
• We pride ourselves in creating exceptional individual and group experiences for our guest.
• We pledge to actively enhance and develop our skills and capabilities.
• We maintain high standards of hygiene and cleanliness at all times, for both guests and team members.
• Impeccable personal grooming and hygiene standards are maintained at all times.
• We will find solutions for any and all guest problems within our scope of responsibility, in collaboration with our fellow colleagues.

Employee understanding:

• We value, respect and tolerate diversity. We create a space of equal opportunity for all employees to succeed.
• We value employee’s contribution by constantly preparing and training to reach our goals of EXCELLENCE.
• We value honesty and hard work through recognition and reward.
• We foster an inclusive, mindful and progressive culture that contributes towards memorable guest stays and career experiences.

Key Themes:

1. People

At the heart of Aarunya is our extraordinary team — many of whom are from the surrounding villages and communities in the Central Highlands. Their warmth and authenticity embody the essence of Kandyan hospitality, ensuring every guest feels genuinely welcomed and cared for. It’s not just service; it’s a heartfelt connection to place and people.

2. Culture & Values

Aarunya is built on deeply Sri Lankan values: respect, family, generosity, excellence, and continuous growth. These guiding principles infuse every guest interaction and experience. Our commitment to authenticity and quality runs through everything we do — from our culinary offerings to our wellness rituals — creating a sense of grounded luxury and soulful hospitality.

3. Location

Ideally located in the heart of Sri Lanka, Aarunya offers unparalleled access to the island’s cultural and natural wonders. Just a short drive from the UNESCO-listed Knuckles Mountain Range, Kandy, and the Cultural Triangle (including Sigiriya and Dambulla), our setting is perfect for immersive exploration, reflection, and discovery.

4. Nature Inspiration

Nature is both our muse and our home. From the architectural design that draws inspiration from the landscape to experiences that honor the land, seasons and elements, Aarunya is an ever-evolving tribute to the natural world. The estate’s tea gardens, spice groves, and mountain views offer guests a harmonious space to reconnect with the earth and themselves.

5. Holistic Wellness

Aarunya’s holistic philosophy is designed to revitalise the mind, body, and soul. Our wellness offerings — from sunrise yoga to bespoke spa treatments and mindful dining — aim to restore balance, awaken the senses, and inspire deep relaxation. Wellness at Aarunya is not just a ritual — it’s a way of life.

6. Privacy & Exclusivity

With just 10 villas spread across 10 acres, Aarunya ensures an unparalleled level of privacy and seclusion. Whether you’re travelling as a couple, a small group, or solo, every stay is an intimate escape into nature and tranquillity — undisturbed, unhurried, and utterly yours.

7. Pool Villas in the Central Highlands

As the only 5-star boutique resort in the Kandy region offering exclusively private pool villas, Aarunya sets a new standard for luxury in Sri Lanka’s Central Highlands. Our villas seamlessly blend opulence with nature, offering stunning views, elegant interiors, and immersive experiences in a truly one-of-a-kind setting.

8. Boutique Service

At Aarunya, service is not just about attention to detail — it’s about creating meaningful, personalised moments. Our boutique approach combines innovation with intuition, always delivered with genuine warmth. From welcome to farewell, our team is dedicated to making you feel truly at home.

9. Experiences

Aarunya is a gateway to experiential travel rooted in nature and culture. From guided hikes through misty mountain trails to curated cultural encounters, each activity invites guests to explore, learn, and connect. We don’t just offer excursions — we craft memorable journeys.

10. Conscious Travel & CSR

We are committed to sustainable and conscious travel. Aarunya’s initiatives include The Nature Pavilion (a platform for education, research and engagement), native habitat enrichment, conservation programs, and a biodynamic estate focusing on sustainable agriculture. Every stay contributes to the preservation of our land and local communities.

11. Honeymoon Destination

Aarunya is a place of new beginnings — a sanctuary of romance and sensuality, where couples can celebrate love amid the “first rays of the sun.” Whether enjoying a candlelit dinner, a couples’ spa ritual, or simply soaking in the view from a private pool, honeymoons at Aarunya are intimate, magical, and unforgettable.